Laura was so helpful during my procedure. It felt as if she was an “equal” with Dr. Mike, and her job was to help me feel more comfortable. She kept updating me with how far we were into the procedure. One thing, for me, that I would like to hear is what you are doing…not too graphic, but just “now I’ve ground down the old onlay,” “now I’m adding xx,” “this will be a few minutes of xxx while I do xxx” — I’d like to know a little more…not great detail … but just where we are in the process…1/3 of the way, now 1/2 of the way, and here’s what I’m doing … this, for me, would help me to know how much longer I have to stay in the “jaw is still holding” position. Thank you Dr. Mike and Laura!